Personal Data Handling for Reviewers

Introduction

This document explains how Your.Reviews handles your personal data when you write reviews on our platform. We are committed to protecting your privacy while maintaining transparency about what information is shared publicly.

Public Information

The following information is publicly visible on our platform:

• Your Display Name: The name you choose for your profile
• Your Reviews: All review text, ratings, and photos you post
• Review Dates: When you wrote each review
• Profile Photo: If you choose to upload one
• Review History: A list of businesses and products you've reviewed

Private Information

The following information is kept private and not shared publicly:

• Email Address: Used only for account verification and communications
• Mobile Number: Used only for verification purposes
• Password: Encrypted and never accessible to anyone
• IP Address: Used only for security and fraud prevention
• Account Settings: Your preferences and notification settings

How We Use Your Data

Account Management

• Verifying your identity and account
• Managing your account settings and preferences
• Providing customer support
• Communicating important account updates

Review Publishing

• Displaying your reviews on our platform
• Associating reviews with your profile
• Enabling businesses to respond to your reviews
• Allowing other users to see your review history

Platform Operations

• Detecting and preventing fraud, spam, and abuse
• Moderating content for compliance with our policies
• Analysing usage patterns to improve our services
• Ensuring platform security and stability

Data Sharing

With Other Users

Your public profile information and reviews are visible to all users of the platform, including businesses you review.

With Businesses

Businesses can see:

• Your display name and profile photo
• Reviews you've written about their business
• Your review history (other reviews you've written)

Businesses cannot see your email address, mobile number, or other private information unless you choose to share it.

With Service Providers

We may share your information with trusted service providers who help us operate our platform, such as:

• Email service providers (for sending notifications)
• Cloud hosting providers (for storing data securely)
• Analytics services (for understanding platform usage)
• Payment processors (if you make purchases)

Legal Requirements

We may disclose your information if required by law, court order, or government regulation.

Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your review data
• Objection: Object to certain uses of your data
• Restriction: Request restriction of processing

Data Security

We implement industry-standard security measures to protect your personal data:

• Encryption of data in transit (SSL/TLS) and at rest
• Secure password hashing (bcrypt)
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Regular backups and disaster recovery procedures

Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyse platform usage. You can manage cookie preferences through your browser settings. For more information, see our Cookie & Tracking Technologies Policy.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about how we handle your personal data, please contact us at support [at] your.reviews.