Reviewer Privacy Notice

Introduction

This Privacy Notice explains how Your.Reviews collects, uses, and protects your personal information when you write reviews on our platform. We are committed to protecting your privacy and being transparent about our data practices.

Information We Collect

Account Information

• Name (as displayed on your profile)
• Email address (for account verification and communications)
• Mobile number (for verification purposes)
• Profile information you choose to provide

Review Content

When you write a review, we collect:

• The review text, rating, and any photos you upload
• The business or product you reviewed
• The date and time of your review
• Any edits or updates you make to your review

Usage Data

We automatically collect information about how you use our platform:

• Pages you visit and features you use
• Device information (browser type, operating system)
• IP address (for security and fraud prevention)
• Cookies and similar tracking technologies

How We Use Your Information

• Publishing Reviews: Displaying your reviews on our platform
• Account Management: Maintaining your account and preferences
• Communication: Sending you notifications about your reviews and account activity
• Platform Improvement: Analysing usage patterns to improve our services
• Security: Detecting and preventing fraud, spam, and abuse
• Legal Compliance: Meeting our legal obligations and responding to legal requests

Information Sharing

Public Information

Your reviews, ratings, and profile information (name, profile photo if provided) are publicly visible on our platform. This information helps other users make informed decisions.

Service Providers

We may share your information with trusted service providers who help us operate our platform, such as:

• Email service providers (for sending notifications)
• Cloud hosting providers (for storing data securely)
• Analytics services (for understanding platform usage)

Legal Requirements

We may disclose your information if required by law, court order, or government regulation.

Your Privacy Rights

As a reviewer, you have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data (subject to legal requirements)
• Portability: Export your review data
• Opt-out: Unsubscribe from marketing communications

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure password hashing
• Regular security audits
• Access controls and authentication

Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyse usage, and provide personalized content. You can manage cookie preferences through your browser settings. For more information, see our Cookie & Tracking Technologies Policy.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Notice.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Notice

We may update this Privacy Notice from time to time. We will notify you of material changes by posting the updated notice on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Notice or wish to exercise your privacy rights, please contact us at support [at] your.reviews.