For Businesses
Approved Subprocessors List
List of approved third-party service providers that process business data on behalf of Your.Reviews.
Last updated: 12 November 2024
Introduction
Your.Reviews uses trusted third-party service providers (subprocessors) to help us deliver our services. This list identifies these providers and the services they provide.
Payment Processing
Stripe
- Service: Payment processing and subscription management
- Data Processed: Payment information, billing details, transaction data
- Location: United States, Australia, and other regions
- Compliance: PCI DSS Level 1 certified
- Website: stripe.com
Email Services
SendGrid (Twilio)
- Service: Transactional and marketing email delivery
- Data Processed: Email addresses, email content, delivery status
- Location: United States and other regions
- Compliance: SOC 2 Type II, GDPR compliant
- Website: sendgrid.com
SMS Services
Twilio
- Service: SMS verification and notifications
- Data Processed: Mobile numbers, SMS content, delivery status
- Location: United States, Australia, and other regions
- Compliance: SOC 2 Type II, GDPR compliant
- Website: twilio.com
Cloud Hosting and Infrastructure
Cloud Provider (TBD)
- Service: Cloud hosting, database storage, content delivery
- Data Processed: All platform data, including business profiles, reviews, user data
- Location: Australia (primary), with backup in other regions
- Compliance: ISO 27001, SOC 2 Type II
Analytics and Monitoring
Analytics Service (TBD)
- Service: Platform analytics and performance monitoring
- Data Processed: Usage statistics, performance metrics, error logs
- Location: Various regions
- Compliance: GDPR compliant, data anonymization
Data Processing Agreements
All subprocessors are required to:
- Sign data processing agreements (DPAs) with Your.Reviews
- Meet our security and privacy standards
- Comply with applicable data protection laws
- Implement appropriate security measures
- Notify us of any security incidents
Changes to Subprocessors
We may add or change subprocessors from time to time. We will:
- Update this list when changes occur
- Notify businesses of material changes
- Ensure new subprocessors meet our standards
- Maintain data processing agreements
Objecting to Subprocessors
If you have concerns about a subprocessor, please contact us at support [at] your.reviews. We will work with you to address your concerns.
Last Updated
This list was last updated on November 12, 2024. We review and update this list regularly to ensure accuracy.