Content & Profile Accuracy Requirements

Introduction

Accurate business profiles and content are essential for building trust with consumers on Your.Reviews. This document outlines the requirements for maintaining accurate information on your business profile.

Required Information

Business Details

You must provide and maintain accurate:

• Business Name: Your official registered business name
• Address: Complete and accurate physical address
• Contact Information: Current phone number and email address
• Business Hours: Accurate operating hours for each day
• ABN/ACN: Valid Australian Business Number or Company Number (if applicable)

Business Description

• Accurate description of your products or services
• Current pricing information (if displayed)
• Relevant categories and tags
• Up-to-date special offers or promotions

Update Requirements

When to Update

You must update your profile within 7 days when:

• Business name changes
• Address or location changes
• Contact information changes
• Business hours change
• Products or services change significantly
• Business closes or relocates

How to Update

• Log in to your business dashboard
• Navigate to your business profile settings
• Update the relevant information
• Save your changes
• Changes are typically reflected immediately

Photo Requirements

Business Photos

• Photos must accurately represent your business
• Photos should be current and up to date
• Photos must not be misleading or deceptive
• Photos must comply with our content policies

Photo Updates

Update photos when:

• Business appearance changes significantly
• Photos become outdated or inaccurate
• You want to showcase new features or improvements

Prohibited Content

You must not include:

• False or misleading information
• Inaccurate business details
• Outdated contact information
• Misleading photos or images
• False claims about products or services
• Deceptive pricing information

Verification

To maintain trust, we may:

• Verify business information periodically
• Request documentation to confirm accuracy
• Remove or flag inaccurate information
• Require re-verification after significant changes

Consequences of Inaccuracy

Failure to maintain accurate information may result in:

• Removal of inaccurate information
• Loss of verification status or trust badge
• Temporary suspension of profile editing
• Account suspension for repeated violations
• Legal action if information is fraudulent

Consumer Reporting

Consumers can report inaccurate business information. We investigate all reports and may:

• Contact the business for clarification
• Request documentation
• Update or remove inaccurate information
• Take appropriate enforcement action

Best Practices

• Review your profile regularly (at least quarterly)
• Update information immediately when changes occur
• Use clear, accurate descriptions
• Include relevant and current photos
• Respond promptly to accuracy inquiries
• Keep business documentation current

Contact

If you need help updating your profile or have questions about accuracy requirements, contact us at support [at] your.reviews.