Business Verification & Trust Badge Criteria

Introduction

Business verification and trust badges help consumers identify legitimate, verified businesses on Your.Reviews. This document outlines the criteria and process for earning verification status.

Benefits of Verification

Verified businesses receive:

• A trust badge displayed on their profile
• Increased visibility in search results
• Higher consumer trust and confidence
• Priority support from Your.Reviews
• Access to advanced features (for PREMIUM subscribers)

Verification Criteria

Required Information

To be eligible for verification, you must provide:

• Valid Business Registration: ABN, ACN, or equivalent business registration number
• Accurate Business Details: Name, address, and contact information matching official records
• Proof of Business: Business license, registration certificate, or similar documentation
• Active Subscription: BASIC or PREMIUM plan subscription
• Complete Profile: All required profile information filled out accurately

Additional Requirements

• Business must be legally registered and operating
• Business information must be accurate and current
• No history of policy violations or fraudulent activity
• Active engagement with the platform (responding to reviews, etc.)

Verification Process

Step 1: Application

• Log in to your business dashboard
• Navigate to Verification settings
• Complete the verification application form
• Upload required documentation
• Submit your application

Step 2: Review

Our team reviews your application:

• We verify business registration and details
• We check documentation for accuracy
• We review your account history
• Review typically takes 3-5 business days

Step 3: Approval

If approved:

• You receive email confirmation
• Trust badge appears on your profile
• Your business is marked as verified
• You gain access to verified business features

Step 4: Denial (if applicable)

If your application is denied:

• You receive an email explaining the reason
• You can address issues and reapply
• You can contact support for assistance

Required Documentation

Business Registration

• ABN certificate or business registration document
• Business license (if applicable to your industry)
• Company registration certificate (for companies)

Proof of Address

• Utility bill or bank statement showing business address
• Lease agreement or property ownership document
• Government-issued business address confirmation

Identity Verification

• Government-issued ID of business owner or authorized representative
• Proof of authorization to represent the business

Maintaining Verification

Ongoing Requirements

To maintain verification status, you must:

• Keep business information accurate and current
• Maintain an active subscription
• Comply with all platform policies
• Respond to verification renewal requests
• Update information when business details change

Verification Renewal

We may periodically request verification renewal:

• Annual renewal may be required
• Renewal required after significant business changes
• Renewal may be requested if accuracy concerns arise

Loss of Verification

Verification may be revoked if:

• Business information becomes inaccurate
• Business registration is cancelled or invalid
• Policy violations occur
• Fraudulent activity is detected
• Subscription lapses or is cancelled
• Business closes or ceases operations

Appeals Process

If your verification is denied or revoked, you can:

• Contact support to understand the reason
• Provide additional documentation if needed
• Appeal the decision within 30 days
• Reapply after addressing any issues

Trust Badge Display

The trust badge:

• Appears on your business profile
• Shows in search results
• Indicates verified status to consumers
• Cannot be transferred or sold

Contact

For verification questions or assistance, contact us at support [at] your.reviews.